Shanglong Care
For our customers, we offer reliable services throughout the whole life of the product. In order to share the troubles of customers, we divide our services into several disciplines, service and technical support, parts, publications and training as well.

Professional service team of experts spreads widely at our subsidiaries and distributors all over the world. They are preparing to response at the first time with first arrival solution if users are in need.

1. Service Support
Great attention is paid to every stage of our product. Services will last throughout the whole life period of our product since the day it is delivered.

2. Technical Support
If customers come across problems related to technology, our sophisticated engineers in the local place will be assigned to arrive at the construction site as soon as possible, serving for 24 hour a day, 7 days a week and 365 days a year.

3. Parts Support
From the procurement of raw materials to the manufacture, our genuine parts are strictly inspected in each process conforming to the quality standard.